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Privacy Policy • Terms and Conditions • Account Deletion Page

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1. Privacy Policy

Effective date 3/24/26

This Privacy Policy explains how Tao of Flow LCC  doing business as Tao of Flow (“Tao of Flow,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you use the Tao of Flow mobile application, website, and related services (collectively, the “Services”).

Scope

  • This Privacy Policy applies to the Tao of Flow mobile applications, website at taoofflow.ai customer support, and any optional integrations or social sign-in features you choose to use.

Information We Collect

  • Account information: name, email address, login credentials, subscription status, and account identifiers.

  • Profile and onboarding information: goals, preferences, meditation history, session preferences, voice preferences, stressors, and onboarding responses.

  • Wellness and sensitive information: mood, energy, tension, sleep-related self-reports, journaling or check-in responses, and health-related metrics from connected devices or platforms where you choose to connect them.

  • Usage information: app interactions, device information, crash data, diagnostics, IP address, and app version.

  • Purchase information: subscription and transaction metadata.

  • Communications: support messages, surveys, and marketing preferences.

  • Social or platform data: information made available by Apple, Google, or Meta/Facebook if you use those features.

How We Use Information

  • To provide, personalize, and improve the Services.

  • To generate meditations, Tao teachings, recommendations, and in-app guidance.

  • To maintain your account, authenticate access, and process purchases.

  • To provide support, security, fraud prevention, and legal compliance.

Sensitive and Health-Related Data

  • Tao of Flow is a wellness service and may process wellness and potentially sensitive personal information that you choose to provide.

  • Where required by law, we rely on your consent to process sensitive data.

  • We do not use health-related data for third-party advertising.

Sharing of Information

  • We may share information with service providers, platform partners, professional advisors, and authorities where required by law.

  • We do not sell personal information in the traditional sense.

Data Retention

  • We retain personal information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Account Deletion and Your Choices

  • Users may request deletion of their account and associated personal information through the in-app deletion flow, a web deletion page at [tao], or by emailing admin@taoofflow.ai

  • We may retain limited records where required for legal, security, fraud prevention, tax, or accounting reasons.

Your Privacy Rights

  • Depending on location, users may have rights to access, correct, delete, export, restrict, object to, or appeal certain uses of personal information.

Children

  • The Services are not directed to children under [13 OR 16, DEPENDING ON YOUR APPROACH].

Contact

2. Terms and Conditions

Effective date: 3/24/26

These Terms and Conditions govern access to and use of the Tao of Flow mobile application, website, and related services provided by [LEGAL ENTITY NAME], doing business as Tao of Flow.

Eligibility

  • You must be at least [13 OR 18] years old, or the age of digital consent in your jurisdiction.

Not Medical or Mental Health Care

  • The Services are for general wellness, educational, and informational purposes only.

  • They are not medical advice, mental health treatment, crisis support, diagnosis, or a substitute for professional care.

Accounts

  • Users are responsible for accurate account information and safeguarding login credentials.

Subscriptions and Payments

  • Apple App Store and Google Play billing, renewals, and cancellations are governed by those platforms where purchases are made through them.

License

  • We grant a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use.

Acceptable Use

  • Users may not reverse engineer, misuse, harass, infringe rights, interfere with security, or use the Services unlawfully.

AI Features

  • AI-generated content may be incomplete or inaccurate and should not be relied upon for medical, legal, financial, or safety-critical decisions.

Intellectual Property

  • The Tao of Flow app, brand, meditations, design, and related content are owned by us or our licensors.

Third-Party Services and App Stores

  • Apple App Store terms: the app is licensed, not sold; Apple is not responsible for maintenance, support, or claims except as required by law; Apple is a third-party beneficiary.

  • Google Play terms: Google is not responsible for support or claims except as required by law.

Privacy

  • Use of the Services is also governed by the Privacy Policy at taoofflow.ai/terms

Limitation of Liability

  • To the fullest extent permitted by law, our total liability will not exceed the greater of [USD $100] or the amount paid in the previous 12 months.

Governing Law and Disputes

  • These Terms are governed by the laws of California, with venue in California ], unless applicable consumer law requires otherwise.

Contact

3. Account Deletion Page

Delete Your Tao of Flow Account

Users can request deletion through the in-app settings path , or by emailing admin@taoofflow.ai

After verification, we will delete the account and associated personal data unless retention is required for lawful reasons such as security, fraud prevention, tax, accounting, or legal compliance.

Target completion time: [30] days, unless a longer period is permitted by law.

We may update this Privacy Policy periodically.

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## 12. CONTACT

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For privacy-related inquiries:  

admin@taoofflow.ai

 

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Tao of Flow is built on a simple principle:

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Technology should support your nervous system—not exploit it.

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We treat your data with the same respect.

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